Frequently asked questions

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Shipping & Delivery

▸Do you deliver throughout Guyana?

Yes — we deliver across Guyana. Georgetown deliveries usually arrive in 24 hours; outside Georgetown typically takes 2–5 business days depending on location.

▸How much does delivery cost?

Delivery within Georgetown is free on orders over GYD $20,000. Outside Georgetown, delivery fees are calculated at checkout based on location and item size.

Returns & Warranty

▸What is your return policy?

You can return most items within 7 days of delivery if they are unused and in original packaging. Contact us on WhatsApp at 592-694-3827 to start a return.

▸Do products come with a warranty?

Yes — all products carry the manufacturer's warranty. Warranty length varies by product and is shown on each product page.

Payment

▸What payment methods do you accept?

We accept cash on delivery, bank transfer, and major debit/credit cards. Mobile money options are coming soon.

Products

▸Are your products original?

Yes — every product we sell is 100% authentic and sourced directly from manufacturers or authorised distributors.

Account & Orders

▸How do I track my order?

After your order ships you'll receive a WhatsApp message with tracking details. You can also reply to that message any time for an update.